Role purpose
The purpose of this role is to develop, plan and deliver a quality admissions process and positively impact learners' outcomes by giving up-to-date careers, information, advice and guidance (CEIAG). You will join a newly formed Learner Experience Team, aiming to provide the best opportunities and experiences for our learners.
Main responsibilities
At Skills and Learning, we would like to ensure learners have a positive experience, from the application process, during their course, and as they progress to new courses or towards new personal or career goals. Therefore the main responsibilities will be to design, plan, coordinate and deliver an engaging CEIAG (careers, education, information, advice and guidance) service, whilst also taking an active role in the admissions process to ensure learners are placed on the correct courses.
We are looking for someone who can work with admissions advisors, tutors and coaches to support the admissions process and also fully embed CEIAG within the Service. You should also ideally have a knowledge of Matrix and will take an active involvement in coordinating this, plus work across our Learner Experience Team and Teaching and Learning Team to make positive improvements to the learners' outcomes. The successful applicant will maintain positive relationships with external agencies and partners and make suggestions about gaps in provision to maximise opportunities for learners.
The ideal candidate
We are looking for someone with enthusiasm, positivity and dedication to supporting learners in the community. The ideal candidate will be highly motivated and keen to make a difference and be part of a team. Some of the work will be home-based and on other occasions, you will be required to work out of one of our centres in Poole, Bournemouth, Blandford, Dorchester or Weymouth. The ability to travel across the county is vital. You should have excellent interpersonal skills, written and verbal skills and organisation skills. You should be qualified to Level 6 in Career Development, or be working towards this qualification. There will be administration as part of this role and the successful candidate will work closely with our Customer Services Team and Curriculum Administrator Team.