Tenancy Sustainment Officer (internal only)

• Maintain existing tenancies in our specialist accommodation
• Work with our clients to ensure they are engaging with appropriate services to help them live a healthy and meaningful life within society
• Explore volunteering and employment opportunities
• Promote a healthy lifestyle
• Work alongside other agencies such as Julian's House, The Bus Shelter and Shelter to best support our most vulnerable clients navigate the housing pathways
• Work reactively and proactively to emerging concerns or problems
• Work alongside the Accommodation Team

This is a full time role at 37 hours per week.

This role is fixed term until 31^st March 2026

This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.

This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders.

See our policy on safeguarding children and young people.

See our adult safeguarding policy.

We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

• provide more than 450 services to over 300,000 residents
• have ambitious aspirations
• are excited about our future
• care about Dorset and all the people who live here
• know that all roles make a difference and that our employees are key to our success

You will:

• have access to a range of employee benefits 
• be part of an organisation that supports each other to grow and succeed
• have access to range of training opportunities which will help with your personal development and career progression

We are challenging ourselves to become a more diverse and inclusive organisation.

We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone.

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.

We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.

If appointed, the personal information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at https://www.cifas.org.uk/fpn.

This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.