6Days left

Technical Officer Assistant (Charminster Depot)

Salary details: £18933 - £19698

Dorset Council
Occupational group
Salary details
Job term
Full Time
Appointment type
Anita Moore
Contact email
Contact telephone
01305 252240
Closing Date
27 June 2021 11:30 PM
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Technical Officer Assistant 

37 hours per week - Permanent 

£18,933 - £19,698

Charminster Depot 

The Parking Services Team is part of the Highways Service within Dorset Council. The Parking Services Team provides a front-facing operation which deals with all aspects of Parking Enforcement in support keeping Dorset Moving Ahead.

Dorset Highways has responsibility for over 2,400 miles of roads, many of which will have some form of parking restriction. In addition, the Parking Services Team has responsibility for around 140 car parks which need regular maintenance and of course, enforcement.

The back-office team in Parking numbers 14 and are currently based at two sites within two sites in Dorchester. 

What you will be doing

Parking Enforcement is split into two distinct functions - the operational Civil Parking Enforcement Officers, and the back-office. This post will be in the back-office, working normal office hours on a Monday-Friday basis.

The post is an administrative function and will primarily deal with applications for parking permits from the public, businesses and visitors.

The position will also involve dealing with the post on a daily basis, ensuring that correspondence is dealt with and assigned to the right areas so that it can be dealt with expediently. The post holder will be expected to answer telephone calls from the public, and any email correspondence which is received. 

About you

I am looking for a reliable administrator who has the skills and confidence to deal with telephone queries, written correspondence, and who can work as part of a small team, but also having the ability to think for themselves and take decisions when appropriate.

Experience of working in an office environment is desirable but this is also an opportunity for an individual to learn new skills and acquire knowledge of how the parking industry operates. 

Working at Dorset Council

This is a unique opportunity to join a brand new council in Dorset – home to the spectacular Jurassic Coast and thriving market towns and villages with a strong sense of community and identity. 

On 1 April 2019, five district and borough councils and the county council were replaced by the new Dorset Council which will deliver more efficient, accessible and modern public services.  

You will have the opportunity to build your career in a modern, flexible and inclusive organisation, and this is an exciting time to join – at the start of our journey together. 

For more information about our new council visit www.DorsetCouncil.gov.uk/about 

Dorset Council provides a framework to explain the behaviours expected from everyone who works, or volunteers, for Dorset Council regardless of their role or grade within the organisation, find more information about this here. The behaviours will form part of the selection process, where you will be asked to evidence when you have demonstrated them.

Additional Information

A driving licence is desirable but not essential and some knowledge of parking restrictions and the County of Dorset would be advantageous. 

Dorset Council uses generic job descriptions and person specifications and therefore the job title in the attachments on the right may differ from the job title in the advert. Further specific information may be provided in a context statement where relevant.

This role is UK based and your Right to Work will need to be established as part of the appointment process.

For more information regarding Dorset Council’s rewards and benefits click here.

For further information regarding Dorset Council’s commitment to Equality & Diversity click here.

NB: You will be unable to view the job description and person specification forms after this vacancy has closed. We cannot accept CVs in place of an application form as we require the same range of information from all our candidates.

Dorset Council is committed to making our recruitment process barrier-free, and as inclusive as possible for everyone.

For more information on how to apply, please see this helpful guidance