Senior Care and Community Services Officer (Zero Hours) (Christchurch, Avon View)
Salary details: £13 - £16
Fixed term 2 years
We have an exciting opportunity for someone to join the award-winning Digital team as a Service Designer, working alongside our Service Design & Digital adoption manager and team of Content Designers, User Adoption specialists and Business Partners.
What you will be doing
You will take a user-centred and iterative approach to designing end-to-end customer journeys, helping users to complete their goal and receive a service as quickly and easily as possible.
You will get involved in large, complex change projects, leading multi-disciplinary teams and helping people to rethink the way services are delivered. You will be responsible for leading on activity to understand user needs, gathering and analysing information including understanding cost and performance to identify opportunities to improve services.
You will be responsible for running collaborative design activities, building relationships, influencing others, and building consensus to design and implement future services with accessibility, equality and inclusion, security, and climate impact in mind. We believe in a working across services and suppliers as one team.
We’re looking for someone who:
This post requires you to have access to sensitive information and will be subject to a Basic Criminal Records Check. Please refer to our policy on the employment of ex-offenders for further information.
Dorset Council uses generic job descriptions and person specifications and therefore the job title in the attachments on the right may differ from the job title in the advert. Further specific information may be provided in a context statement where relevant.
This role is UK based and your Right to Work will need to be established as part of the appointment process.
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For more information on how to apply, please see this helpful guidance.